We received a phone call the day before our tour confirming our attendance, pick up location and time. We were told to be there 10minutes prior to pick up time which was very early in the morning. We were all excited as we did the tour 6 years ago and it was my "birthday present."
The pick up location was a little uncomfortable because it was at an adjacent hotel, surrounded by construction, in the parking garage by a back alley. We ended up having to wait more than 30 minutes because the driver changed the pickup order that morning. We were never informed. I found out because I ended up calling Pink Jeep to find out what happened while we waiting down a pack alley area. When the driver arrived he proceeded to make light of being late, embarrassed us when we got on the bus, and then proceeded to talk the entire ride to Red Rock about the drug problems in Las Vegas and other political issues. Not exactly fun holiday conversations.
Once we got to Red Rock the tour guide was awesome. It did end up being a shorter trek than the last time we came even though it was the same tour. Not sure why?