Venture33670680438
Apr 2019
Overall Greg our tour guide/driver was great and lunch was amazing... good barbecue. I will share with you out of the 3 wine locations, Wimberly Winery was the best - Keep up the great work! They treated us as a customer and not number walking in the door. Took the time to explain some of the history and wine. As for Duchman Winery, not so much. We were not greeted, had to ask for help, then when we walked up to the counter, they automatically gave us a price of the wine tasting... never took the time to notice our obvious bright tags on our wrist. Very rude customer service. Throwing the wine opener on the counter in front of us, didn't feel comfortable or safe standing in the area...The employee did this several times and noticed we felt uncomfortable. NOT a good experience...
Response from Host
Jul 2019
Hi there,
It seems that in the rush of things we missed your incoming review. We appreciate any and all feedback about our service and our partners that are helping us to provide you with your experience. It has come to our attention that this isn't the first time someone has said the same thing about this particular winery and we are sure to get to the bottom of it to ensure a great time for everyone in the future. Thank you so much for the kind words about Greg, Salt Lick and Wimberly Valley Winery, we'll be sure to pass along all feedback to those who served you!