We had an amazing experience with Monument Valley Safaris. We were running late due to not realizing the time zone change. We called ahead and let the agency know. Somehow through a series of funny occurances, the tour was overbooked. The company owner, Shaye, offered to take us in his private vehicle on the tour--no extra charge. Shaye was fabulous. Knowledgeable and pleasant, talking about Navajo culture and history. We totally enjoyed the time spent with him. He played a flute for us at one of the monuments. Wonderful tour. Absolutely recommend this company.