Rang the transfer service after clearing customs and picking up baggage, was told where to wait and that our driver would be with us in about ten minutes, rang again half an hour later (no driver), received an apology and was told ten minutes, received a text a few minutes later with car details and "in a few minutes". Rang them again about 25 minutes later, received apology and "in ten minutes", received text with different car details - this time the driver actually turned up! Could have done it quicker by subway!
Odpowiedź od gospodarza
Jun 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.