Great driver, very smooth - even though the roads are full of pot-holes
The car arrived 15 minutes ahead of agreed pick-up but smelled of cigaret smoke. The driver made and took several calls while driving, altho he was courteous. Upon reconfirmation, the toll rate was given and I was told the voucher did not include gratuity.
The start of my New York stay didn't get of to a good start , the private transfer drive from Carmel was rude he did nothing but complain about the luggage we had, by the way the way the amount that was the permitted amount Then I was told that I HAD to tip the driver for a bad service .