The vehicle was dirty throughout and old cigarette smoke. Driver did not acknowledge us but simply said that the tip s and tolls were not included, yet he did not take the toll route.
Once we arrived at the airport, he said card or cash, I said card and he said no just give me $20.00 cash. Terrible service , will not use this company again as not even a call to apologize for their service and happily took our money.
Odpowiedź od gospodarza
Dec 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.