We took our daughter for her 5th birthday since we couldn't have a party this year. I was nervous at first (way more than she was) but they did such a great job and by the second line my nerves were gone! It was an amazing experience for all of us. And they gave her a free t-shirt for her b-day, a nice touch. It was a cold day with snow on the ground but we were just fine wearing our ski gear, not cold at all. The setting is gorgeous, classic Colorado Rockies.