The crew (Captain Mac and crew members Nate and Brock) were super friendly and helpful, and we got lucky enough to go out on a beautiful sunny day and see ones of the humpback whale calves breach almost a dozen times for us. On the way back the boat also stopped so we could see some steller sea lions. There was plenty of room for everyone who wanted to go out on the bow & second floor to have a view, but even the members of my party who wanted to stay inside, away from the cold, got an excellent view of the wildlife through the generously sized windows. Definitely recommended!