The crew was very friendly. One of the female crew members did all of the talking about what we were looking at as we had been traveling on the boat. She spoke very well, was professional and very knowledgeable. They all tried so hard for us to see dolphins. We did see some! However, don't blink because you will miss them. Not what I had thought it would be though. I little disappointed, but I get that you can't control animals in their own environment.