The shared van never arrived within 10 minutes of the time given to my by the company on the phone. I was getting late and, considering New York Manhattan traffic, I had to hire a taxi for 60 to take me to JFK. Don't use this service.
The shuttle from the airport to the hotel does not come every 20 - 30 minutes, my group had to wait an hour and a half before we got picked up from our terminal.
Had to pay for an extra suitcase even though the car was not full. Long waiting time for passenger at another hotel. Driver was driving way to fast....