Absolutely no complaints! This is the best way to be picked up when you arrive at the airport. I will do this again, and I am going to tell anyone that is going to New York to do it as well.
The transfer was smooth and on time. But I got a shock, when I had called the local company handling the transfer a day in advance to confirm my booking and was asked to pay the cost of the trip he driver of the vehicle when he comes to pick us up. I pointed to the person on the other side of the call that I have a prepaid voucher from viator then why should I pay again. I gave him the voucher nos and clearly told him that I will not pay the money but would surely hand over the prepaid voucher to the driver for verification. He agreed to this. other that everything went well.
On time but the driver was not friendly at all. He was grumpy when he met us in our hotel lobby.
He was hesitant to help lifting our luggages into his van and also when we arrived at the airport to unload .