We were very excited about our first family white water rafting trip on the Upper Pigeon River, but it turned out to be a letdown. There were very few active rapids, so a majority of our time was spend simply floating on the river. The biggest problem, however, was our guide. She was unnecessarily harsh with one of the people in the boat, a young man with obvious learning disabilities, specifically yelling at him to row correctly - it made for an uncomfortable feeling in the boat. She also seemed bored and annoyed with her job. We saw other boats go by with people laughing and the guides chatting away, but our guide was super serious and made little effort to engage. That and the calm waters made for a disappointing trip.
Одговор домаћина
Aug 2019
I am so sorry to hear that your trip was not as you expected. I would very much like the opportunity to discuss it with you to discover more about your experience and how we can do better. Please reach out to us at your convenience at our outpost location 423.487.5290 and thank you again for making us aware.