Waste of time on our groups part
Reserved and payed for 10:30 am tour got a call morning of the tour around 10:15 that our tour was going to be cancelled due to the storm we had that morning , we could reserve another slot time , okay cool understandable! We selected next tour for 1 pm. Rearranged our plans for the day, got there to a BIG crowd , I had read online that each tour boat max was 15 passengers, (our group had 12) wasnt expecting that other guest were upset about arrangements too. Loaded onto the boat with a delay of 20 mins cancelled other plan and reservations on the island.only to be told almost 1 hour later that the boat doesnt want to start, this tour is cancelled ! Ended up just getting a refund time totally wasted !
Відповідь від хоста
Jul 2021
Unfortunately, we did have an unanticipated storm come through. We rescheduled everyone for the 1 pm. The port engine would not start due to unforeseen mechanical issues. We had to have our mechanic come in for a quick repair. We are VERY SORRY for the inconvenience.