My husband and I and 4 other people were already on the van when we drove to another hotel to pick-up 5 more people. The driver not using the parking spaces at their hotel like at ours left us in a fire lane next to an unloading truck blocking anyone from getting around us. A cop came along; my husband moved the van for the driver. Not being able to sit in the fire lane, the driver drove around and around their hotel calling his office, extremely fast over every speed bump, stopping short and jerking the van the entire time. The group got on the van where the driver had stopped the first time. Then he drove extremely fast and jerky because he was now late and trying to understand what his office was saying on the phone. He instructed us to watch a safety and sales video promo while also telling us to fill out a form. He then yelled, "Does anyone want the video? If not, pass the clip boards up front". I now wasn’t feeling good, from his erratic driving, the helicopter safety info, filling out the form, and trying to decide if we wanted the video. He yelled for the clip boards again, 4 people in the van didn’t speak English and happily talked the entire time, the other 5 people wanted to sleep. When we got to the airport I was a mess, explaining to the staff that I couldn’t shake how I was feeling from the van ride. We were quickly put on a helicopter in the back next to a window because of weight restrictions with a Ukraine speaking pilot for the 4 other guests. We were spoken to very little, but constantly offered a barf bag, which I never needed. The medication I had taken when I got out of the van started working only as we touched down at the Grand Canyon West. We were given only 10 minutes at the store which I used in the restroom to wash my face from crying. However it was too late because the way back was straight and non-eventful. My poor husband, at least the other 4 guests were connected to the pilot in loads of un-understandable conversation and laughter!
Well organised , very professional and informative people ... Made our holiday , this as to be a total must !!!!!!
Highlite of our stay in Las Vegas. Breathtaking vistas, smooth ride and excellent pilotAlex.