We had a quick lesson for first timers before getting on the boards. The owner, Tim, was very patient and helpful, even locking up the shop to help us in the water. He even got this 67 year old (yes 67!) girl standing on the board! The canals are very calm with yachts and mansions to see. I recommend taking a picture of the map so you can find your way through the waterways. And yes, you get a waterproof case to keep your smart phone in. (it really is waterproof - it worked when I fell in). Overall, we had a terrific time; thanks Tim.