Beside infos and stories shared during the tour were useless (just infos about the shades of the stones :-( Our guide Helen knowing we were French and Italian told us we were the worst tourists for tipping in before driving us to an old lady’s hogan. Despite we already paid 85$/person plus 8$\person as entrance fee, she considered and told us « it’s meant nothing », we told her it was cristal clear, should we get in, we will tip in…from this moment and because we did not comply to Helen’s « order », she did not talk to us anymore but to the other family only!!! I don’t get at what point this kind of behavior is supposed to serve the navajo’s cause…what is sure is that so far, this tour is our worse memory of this incredible trip throughout the west of USA. Some of your people should consider changing their mindset towards people who make a step to your people culture and lands…this lady was very rude and obviously sees tourists as money stream…very sad for you…and for us! We were so looking to this visit and got so disappointed !
Réponse de l'hôte
Aug 2022
Hello Stephania, I do apologize for what my tour guide has said to you and you say she ignored you through the tour. I’m Greatly sorry. You will receive a full refund from us. Normally Helen does a great job on her tours. She is very informative and is very kind hearted. Again, we do apologize. I will definitely talk with her about her actions.
Kind regards,
Shannon cly