Really disappointed. We arrived early. There is nobody there to meet you. You are just supposed to sit outside the gate, waiting for someone to show up. They finally arrived (10) minutes late…. which isn’t that bad. But then the pilot came up to us and said we wouldn’t be able to complete our tour. Apparently we exceeded weight limit for (3) passengers. Which is (500) lbs. We were definitely above that. However, we even reported our weight while booking. We even emailed to find out the weight limit weeks ahead, and couldn’t get a straight answer. It cost us $100 for Uber rides there and back. They were at least very apologetic, and issued a full refund. They offered to reschedule… but we were only in town for a weekend, and this was on my wife’s birthday. Total waste of our time.