I needed 3 singles kayaks for visiting family, I called the day before and talked with Jessica, she was very polite and knowledgeable about their products. I reserved them for the next day, I then asked for a military discount on the kayaks and was surprised they gave 25% off. They allowed me to transport them to my property close to Three Sisters, the kayaks were very sturdy, I would recommend a cushion for your buttocks, or your sitting on hard plastic. They worked very well with my needs. I would definitely recommend this family run business.