On a family vacation in Maui was looking to do a little fun adventure with my 8 yr old son. After looking at the many different zipline options, we selected NorthShore. First is the wonderfully positive experience with the person who took the reservation. The facility was not open in the morning when I called, but the phone was answered by an employee who has the company phone forwarded to her personal phone.
She took the reservation without issue and set the time for an early afternoon trip. My son and I arrived to a well maintained and clean facility. FYI....it can be a bit of a challenge to find and GPS is recommended.
The staff were very friendly and safety conscious. As a former firefighter, I can honestly say they understand safety. All gear was well maintained and in good working order. Every tie-off was solid.
For the two staff members for our trip, Jacob and Julie, thank you very much! Jacob made sure everything was fun, safe, and entertaining. Julie was amazing! As the hook-up person, can't say enough about her friendly manner, keeping everyone safe, watching tie-off's, working with each person. (Hey Juile---two more hugs to you!)
My 8 yr old had a fantastic time. Was not sure about the heights with him. Jacob and Julie worked with him and by the second line he was perfectly comfortable. To the point of hanging upside down.
Thank you to everyone at NorthShore! Wonderful experience that my son will never forget.
Thanks,
John