I can't say enough good things about the guides, Star and Liz. They were wonderful, safe, and very accommodating and helpful with my disabled daughter. I felt the whole operation was professional and safe. The zipline itself was a little underwhelming. I have been on many ziplines and this was probably the least exciting in terms of view. I had hopes that it would go through trees and lush surroundings, instead, the lines ran over open grassy fields. The runs were fun and comparable to others, just the scenery was missing. There is also one run that requires climbing a 65 foot ladder that I don't recall being mentioned beforehand. The guides will offer help with the ladder climb and there is also a system to hoist up a person if they can't climb, but I would have liked to have known that ahead of time.