I planned months in advance for Napa exclusive VIP winery tours with perfect alignment and recommendations from Brian. Low and behold - the Sonoma fires struck 3 days before our planned visit - Yikes!!
Brian proactively reached out to confirm we could still make the best out of the devastating situation. Well, the other two couples of our party canceled due to air quality concerns, etc. We were nervous and concerned about conditions in Napa from national media; as we had additional travel plans from SanFran after Napa visit, it was impossible for us to cancel. We took a leap of faith in that we had plan-B if air quality was too bad. Brian agreed to take us to a neighboring town out of harms way if after surveying the area, deeming it too bad.
Our leap of faith paid off! Brian met us as planned and on the fly, personalized an exquisite lunch and private villa VIP tour with vintner/owner Patrick Vinatieri and other vintners that day. Visiting Vinatieri was enlightening and soothing during a very uncertain week of anxiety for us and unknowns for Napa locals. We gained comfort, laughs and a friend in Patrick - that amazing visit consumed our entire afternoon; Brian discreetly rearranged our remaining tours to the next day which were also amazing!
Bottom line, Brian's - A Limo and Wine excursion company are the Real Deal! This is founded on his keen knowledge of wine, Napa, Sonoma, direct relationship with winery and restaurant owners which allow him to tailor and provide a once in a lifetime personalized experience! And, being an exceptional human being - he cares about ensuring his customers feel #1 and exceeds all expectations!
Brian helped shape the fire disaster into a pleasurable lifetime experience. I know from a disastrous Napa visit in 2016 that you can never blindly grab a driver/guide but need diligence in selecting the best. I've recommended Brian to friends and grateful to have a Napa guide/driver and friend for life!
Kudos, Brian - for stellar service! See you in 2018.
Réponse de l'hôte
Jun 2018
Thank you Hayward! I am truly humbled by this review. I could write a small book about touring you and your wife during this crisis. Like Hayward said, the news made it bigger than it really was! So being on site , I was able to give real life pics of the fires. It’s always safety 1st with us. This tour really meant a lot to Hayward because after the Napa tour, a big cruise ship was awaiting them a couple days later. Long story short, they put their trust in us and we delivered. The Valley was wide open! We were able to get them some behind the scene tours and had one on one time with owners and wine makers. This trip was truly UNIQUE! Looking forward to next time Hayward. Cheers!