I thought this would be a fun way for my family of four, visiting for the first time, to get to know Nashville. The description stated to bring cold drinks and that there would be a cooler with ice for you to keep them. What we got was a cooler with a few inches of warm water. I asked if he had ice and I was simply told, "No." Not an apology or reason why there was none . . . just "no." On a hot day we sat with our waters in our hands, which were anything but cold within 20 minutes. He blasted music--at least it was Country--so that none of us could hear each other talk. Luckily, the two women who were on the truck with us had had a city tour a day earlier and THEY were the ones pointing everything out. We got NO information from the "tour guide" about the city, except one: "that's music row." It was 90 minutes of riding on a truck with loud music and no information on the wonderful city. We asked him twice to turn the music down which, by the way, was switched from Country music to metal! I had the feeling that the entire ride with the loud music was nothing but an advertisement for their business. Why on earth would anyone want to just sit on the back of a truck and ride around for 90 minutes doing nothing but sipping warm water?? I was livid. We vacation in a new city every summer and we ALWAYS do tours, but this was a complete waste of money and did nothing but aggravate us for an hour and a half. Find another tour if you want to learn about Nashville.
Réponse de l'hôte
Aug 2022
Luana,
I am so sorry to read that your experience wasn't up to par. We hate when experiences don't live up to our reputation. We have made changes to insure that anyone going on our trucks actually get a sightseeing tour and not loud music. I do sincerely apologize for the experience you had. Reviews like this help make us better going forward! Thank you again!