I was hosting my in-laws who were visiting WTC for the first time and this tour was the best part of our experience. Mike was an informative, well-spoken, and thoughtful tour guide who helped us grasp the magnitude of the events following 9/11. We were blown away by the mindful details of the memorial that we wouldn’t have known or appreciated had we not gone on this tour. We were also impressed by the architectural information Mike provided about 1 world trade that again made the experience more impactful. Overall, I highly recommend this tour as it not only educated us, but also allowed us to properly respect the memorial and appreciate the ways victims’ lives are honored.