This was a great day! I do have a few suggestions to improve it.
The airplane trip over the Grand Canyon started very early. The box breakfast before the plane ride was nice. I would suggest saying the fruit and granola bar for later because no snack or water will be offered you until the boat ride. The plane was small but comfortable. The plane had seen better days. There was still trash in the seat pockets from the last riders. Also, my headphones did not work to hear the recorded audio tour. I had to reach to the seat in front of me to get headphones that worked. If the plane had been full, I would not have been able to hear the recording. The recording was boring. Fortunately, the pilot gave a smooth ride and landing. The scenery was, of course, spectacular.
After, the plan ride we were dumped in a very small airport and loaded into jeeps for a tour of the antelope canyon. The tour of the antelope canyon was really beautiful. The guide was knowledgeable and friendly. She had lots of good photographic tips.
Between the plane ride and antelope tour, there was no offer of snacks or drinks. It was a very long morning between the box breakfast and getting on the boat.
At the raft headquarters, we were rudely pointed to some outhouses which did not have any toilet paper and were in bad need of being emptied. The way we were treated at this part of the tour almost ruined the day for me. We were handed our lunches and sent for a bag search. I'm not sure why we were handed our lunches at this point. It would make more sense to have the lunches at the boats already on board.
The bus ride to the boat was extremely rough in the old school bus which needed shocks..
The boat ride down Glen Canyon was spectacular! Our guide, Jarod, was charming, entertaining, knowledgeable, and thoughtful. This was a great part of the tour. We stopped a couple of times to stretch legs and use the restrooms. (The restrooms in the canyon were better than the restrooms at the rafting headquarters.) There was water and lemonaid offered on the boat.
We were not prepared for the loooonnnnnggg bus ride, 2 1/2 hours, back to the airport. We stopped at a trading post which was very nice. I would have liked to have a stop at a canyon overlook during this long ride back. Then, the day could have included a view of the canyon from the sky, river, and edge.
Overall, really a great day, however, the trip organizers need to be more considerate of the comfort of their patrons.
Réponse de l'hôte
Jun 2018
Thank you for taking time to post a balanced review, we sincerely appreciate your feedback. We apologize that your headset was not in working order. We promise narration to all of our passengers, so please reach out to our Guest Relations department as they may be able to offer some form of compensation for your trouble. They can be reached via email at
[email protected] and can assist you with any other issues you may have as well. We do thank you for choosing us to show you Antelope Canyon, we hope that overall it was an enjoyable experience!
Respectfully,
Papillon Management