My son has wanted to do this for a while, so our family went to celebrate his birthday. We called 2 weeks before and had our pick of reservations on a Saturday. We had a party of 6. We wore masks the entire time, but when you go in the waiting area immediately before flying you tuck them under your chin strap. When we first walked in we signed in and got weighed. We then waited for our instructor. He gave us our suits, helmets, goggles, and earplugs. I also couldn't get one of my rings off, so I had to wear a gardening type glove on my hand as to not scrape the glass. He brought us in a room and gave us a quick run down of how to hold our heads, arms, and legs. He also showed us a few symbols that he might show us in the tunnel to change our positioning for which I immediately forgot most of. He has worked hi for a few years, and he seemed very seasoned. Our group had a fairly easy time during the short time ( about a minute and 30 seconds each flight). He was able to let go of us a lot. We bought the 2 flights apiece with the high add-on for the second flight. We watched a group before us who seemed to have a lot of trouble, and their flight instructor never let go. We got video and one picture included. We followed the instructions on a paper they have us. I wish all media was included instead of having to choose only one of each. Following our flight, our instructor went in to show us his really impressive moves. He was definitely an expert. He had many smooth tricks and stood on the ceiling effortlessly. After that we got our certificates. This was a fun experience, but it was kind of pricey for short amount of time. I am very glad we tried it.