We live in the DC area and we were looking for something "different" to do for a date night last month. I searched around and found them, so I gave them a call. The girl on the phone was instantly beyond helpful and an absolute pleasure to talk to. The customer service immediately shined! We did the Baltimore Annapolis Skyway Tour and we were just speechless. I have been to Annapolis a many times and I have NEVER seen that view. The aircraft was so smooth and spacious and we felt like we had our own private jet (turns out it IS a jet powered helicopter, so not far off)! I hadn't been to Baltimore very much and the history we learned on the tour alongside the view was insane. Once we took off, we were immediately on the tour as we passed Ft. McHenry. Their location that they depart and land at (they called it "the pier") is postcard worthy and almost a tour in and of itself! If I could give Charm City Helicopters a rating higher than 5 stars, I would! Just their customer service, the tour they put together, their crew, their location, their big helicopter, just all the way around class. We are spoiled in DC, and this surpassed any experience we had. Just Awesome! You will not be disappointed and their customer service and attention to detail is something very hard to find these days! Booking the dinner package with them next!!!