Mohammed was absolutely WONDERFUL!!!! He stood in line with us even had large umbrella for my mom to have shade and told us about each of the sites. We did our tour on a Saturday afternoon, so the lines and crowds were unavoidable. He knew the quickest way in and out. He drove and dropped us off at each location and then would go park the van, and run back to us. Very smart, knowledgable and personable young man. Yes, you can find other tours that are cheaper, but I specifically chose this for the small group experience. Since there were 5 of using our group, we were the only ones in his group, unlike many others that were large groups of 20 people. That means no waiting for other people or hurrying up because of wasted time. You get personal attention from the time they pick you up from your hotel till they drop you off. Was suppose to be approximately 4 hours, but because of the busy summer afternoon, we got back a little over 6 hours later.
My husband got to enjoy the trip without having to figure out where to go, where to park, and best places to go to first. It would have taken all day long - probably 12 hours to do what we did if we had done it on our own on such a busy day.
We met two ladies while traveling around on the metro, and highly recommended this tour and to ask for Mohammed. Hope they were able to book it too!
Only thing that would make it better is if the tickets to Maid of the Mist could have been purchased ahead of time. They definitely need to give the tour people access to purchasing the tickets in advance. I know this is out of their control, hoping if enough guests bring it up, then maybe they will do something about it.
We would definitely do this again and will let everyone else know.... thank you - from The Madrigal Family
Very good tour of the American side of the falls. The two tours Cave of the Winds and Maid of the Mists could be done on your own but it is nice to have a guide to assist and to time the tours to minimize wait time. Trip to the Whirlpool is a nice addition and could not be done on your own without a car.