My daughter and I (Wisc) wanted to do a walking tour during the day prior to attending the women's NCAA Volleyball Championship game Saturday evening. I found this tour online the morning of. Pam was our guide along with two other travelers. The online registration worked perfect and I received a cell call shortly after making the reservation to confirm our tour and to make sure we knew where to meet. It went like clockwork. Perfect day, perfect amount of time. Pam was great, informative, very engaging. She made sure that any questions we had were getting answered and provided a great overview of key historical people, events, and architecture. I highly recommend this tour to people wanting a brief history of the city and to stretch their legs. Plus, Pittsburgh is terrific.