I now understand that due to covid and lack of employees, the routs got combined, nonetheless, the website did not explained this nor did the male bus drivers. The 3 male bus drivers we got to interact with did not explained nor gave us information. First driver, we were half of block from the bus stop when it arrived, we waved the bus driver, and ran to the stop, I am 100% sure he saw us and as soon as we ran to the door, he closed it and left. Second driver, I kept asking questions and he was so rude that replied "I'm going to Arlington and in 20 minutes there will be another bus. Are you getting on or not?" and literarily closed the bus's door in our face and left. Third driver, opened the door and announced "I'm going to Arlington", by this time there was another family waiting with us, and we just stood back because they also saw the previous drivers bad attitude. So we stayed at the same spot for the forth bus (60 minutes by this time). Forth driver was a female, she was a little nicer and explained things.