If I could give this 0 starts, I would immediately. Group of 6, in town for an event, decided to do a 1 day tour Saturday. 1: The buses do NOT come every 20 minutes. We waited 1hr 15mts for the first bus. While waiting, of course, approximately 55 people arrived for the same purpose. As the bus finally came, it was full enough where only 10 people could board. Although, there ended up being 0 seats...standing only. We were just happy to finally get on a bus. 2: They let us out at a closed stop, without saying it was closed. 3: They switched the order of 2 stops, which caused issues for other folks (and us) with the general plan around the city. 4: With the bus routes taking 45 minutes between stops, we had to walk rather than ride to ensure we saw even half of the stops. 6 tickets...only being able to utilize 3 out of 13 stops. Such a waste of money.