We are very disappointed with today’s experience (Friday July 29th). I guess it fulfilled its function as described, however not worth the price at 54 dollars a head.
First off, the app with live updates is totally inaccurate, and when I asked an employee to advise re expected time of next bus arrival this app is what is used aswell- ie was inaccurate.
The first bus had lots of rubbish on the lower level (in bags, but also discarded earphones in seats).
The second bus we got on at stop 3 was crowded, so we sat downstairs. Again fair enough, but on a hot humid day the AC fans above our heads were non functional, and the open windows allowed the engine outflow to wash over us whenever the bus was stationary- hot and full of fumes, I was glad we had our masks. Due to evening traffic, there were a lot of these stationary periods.
To run salt in this uncomfortable wound, a completely empty bus passed us by, and followed along both in front and behind our current bus at various times, but did not allow anyone on, even as it became standing room only in our bus (despite the safety messages advising to stay seated at all times, as per the law.).
This also made it difficult to see what was in the other side of the sightseeing bus.
Overall it feels like we wasted time and money on this tour that we’ll never get back.
Next time we’ll try scooters or the local bus system to get around what is a fairly compact central zone.
I think the quality of the buses and organising needs serious improvement of it is to be worth this price.