The luxury van was very nice, the other ladies on the tour were nice as well. The snack and picnic set up was nice. We did not care for our tour guide, or the tour route, seems like the company was trying to save gas money and took us to vineyards that were a mile or two a part. DA ranch was nice but does not sell bottles, the second winery Javelina leap only had dry wines and no whites that was disappointing, also we didn't like any of their wines. The tour guide said we could hit 4 to 5 wineries, he only took us to 3 and very close together, and promised to take us to Alcantra and then never followed through. He cut the tour short on time as well.
He also made some unprofessional comments about the other ladies and their inability to pay attention to time. The other ladies asked if we were okay waiting 5 minutes so they could purchase a bottle quick, and we told them it was totally fine.
We still had fun, because we always do, no reason to let one person ruin it for you. But I would use a different company in the future.
Réponse de l'hôte
Oct 2022
Hi Kira,
We can assure you that our company does not try to save money on gas by not taking people to the most desirable wineries. With regards to which wineries we take people to, it is left up to each tour guide.
As our listing states, we take people to 3-4 wineries. We never take people to 5. The duration of the tour is 6 hours and that is how much time you were given. It is impossible to go to 5, in that amount of time.
Unfortunately, the other group you were with was 20 minutes late to start the tour, due to doing their makeup in their car (holding up the whole tour). They were also late leaving all 3 of the wineries you went to. Which put your guide in a precarious position. We apologize that you felt he was unprofessional about them being late on 4 separate occasions. There was actually more that transpired with those two women that we won’t go in to details here. Simply put, they were two incredibly inconsiderate individuals. We are sorry that you were on a tour with them. It is very rare for us to have people that are that inconsiderate on the tours.
We thank you for the feedback. We have addressed the issue of the claim that your guide was unprofessional about the other girls being late. We strive to give everyone an experience to remember!