The Boston Common Visitor Center is not our company. That building is operated by the Greater Boston Convention & Visitor Bureau and they do not provide customer service for tours. There is a chance you will not hear back from them. Instead, we advise that you contact us directly so that we can assist you.
We hope to hear from you soon!
[email protected]
978-741-1170
Although we offer a free 24 hour cancellation, it is always possible that a last minute emergency can put you behind schedule. In these cases we can reschedule your tour to the next available time slot, free of charge.