Dear Customer, thank you for sharing your experience with us…we certainly would like to know more about your guides, please email me directly at
[email protected].
As far as the designated stops, these are assigned by the city of Boston’s traffic department and are carefully chosen in safe spaces where trolleys are able to access the curbs and are very close to if not at the most areas of interest to visit. We apologize if there was some walking involved but this is the norm with hop on/off tours in any city, our stops are also clearly shown on our brochure/map and are easy to navigate to.
I look forward to hearing from you.
-Mike T