Excellent tour! The staff was very warm and friendly, and full of knowledge and jokes they were happy to share. The boat ride to and from the bay was full of laughter and fascinating information about Hawaiian marine life, history, culture, and natural features, and lots of laughs. We also got some excellent insider tips on where to go and things to do on the big island. I signed up for the snorkeling tour, and the snorkeling itself was great—my first time snorkeling, and the crew gave us plenty of information on where to go and how to stay safe, set us up for success, and they were all super competent. The coral reef and the marine life was incredible. HIGHLY recommend!