It was easy to find at Navy Pier and to get my ticket. The staff was great from boarding and departure and dinner and fireworks, the food was excellent and the scenery by ship proovided great photo ops as Chicago's skyline in the evening was beautiful. The fireworks show at the end provided a beauty in itself. I am glad I booked this cruise, although booking a window seat didn't quite matter in this case as all the tables were situated around the perimeter alongside or close to the windows and everyone basically were outside most of the time, including during the fireworks show. BUT excellent nonetheless.