We booked a group tour which turned into a private tour for my boyfriend’s birthday trip. Our main guide was Ryan who was training Siena on the job. Ryan was informative, attentive, personable, and friendly. He was a great tour guide and made us feel safe in an unknown city. We will be sure to recommend him as a guide to our friends and family. Even before the tour, the staff were friendly and helpful. Siena was also along for the tour and was friendly and helpful as I struggled to learn my bikes speed levels.