We booked through Lewis and Clark based on TA reviews, and are happy we did.
Our guide, Collin, was very good. I believe his main goal was to keep us safe. He also worked to ensure a fun trip; but not flipping or losing a passenger (especially our youngsters) was his main goal. We had a great time, got soaked (like we expected), and we definitely recommend L & C Expeditions whitewater trips.
I do want to “warn” (and let owners know), that you may receive a message 48 hours ahead of your trip that the waters are very high, and the age for children to ride might be raised. Included in the message was, “If you have children 12 or under, please call our office so we can discuss the ramifications for your family.” (Ours are 9 & 11) We were in Yellowstone with very limited cell service when we got the message. It scared me, because we had already let them know that our daughter was very anxious and scared of big rapids. It was after hours, so I emailed back saying we assumed the message meant we were best off not going. Soon after, I received a message that (seemed like all of a sudden?) the river had dropped and we would be fine, so no cancellation necessary. Because of our concern for our daughter, we also called the next day when we had some cell service and were basically told that everything would be fine. We ended up going on the trip and it was wonderful, although pretty big rapids compared to the other trip we have been on.
Everything worked out fine in the end, but I was very nervous for the 48 hours leading up to the trip because of receiving the email. Hopefully, management looks into the possibility of not sending out this email in the future when it is not necessary.
Réponse de l'hôte
Jun 2018
As I write this (June 24), high water season has ended and we are in normal operating conditions for the rest of the season. We're very glad that it all worked our for you to go (and have it be wonderful) We always want our customers to be informed. Many make reservations weeks or months in advance when we cannot anticipate conditions. We feel it's a good service to send these automated emails during high water to keep people informed and facilitate communication. Far better than to have someone walk into the office at trip time and be given bad news. This third week of June presented unprecedented challenges with predicting river flows. Over a ten day period, the river dropped from 21000 cfs to 14,000, then rose again back up to 21,000, at one point rising 3,000 dfs in just 12 hours.Like nothing I've seen in 24 years. We only want our guests to be informed. It's natural for mothers to be concerned about these trips and we take it very seriously and try to offer opportunities for dialogue at every turn.