The tour was advertised as a ghost tour and bar crawl, and shows on Viator the 4 stops you are going for drinks amd it said there would be ghost stories while we are getting drinks, and the ghost stops as well. During the tour we only went to 2 of the 4 drink stops and at the end of the tour the guide just said she would give suggestions of additional places to go, which was just the other 2 bars we were supposed to go to during the tour and didn't. On top of skipping the drink places the two we did go to had very little time to even order a drink much less drink as it is still an establishment open to the public. We had around 12 people on the tour and by the time the last person got their beverage it was essentially 5 min warning at the 1st place. At the 2nd place we were told outside at 6:49pm to meet back a 7:05pm, so even less time than the 1st place (15mins to order and drink the beverage, return the glasses and meet outside). At neither location was a ghost story or anything else told.
The fix would be to add some of the stories as advertised to allow time to have a drink. The tour really needs extended to leave ample time at the drink places (should be 15 to 20 mins from when the last person gets their beverage minimum).
This tour ended at about 7:20 pm, so 25 mins early so there was plenty of time to have added time at the drink stops.
The last stop of the ghost tour was supposed to be the Bruton Church with the cemetery. We didn't go anywhere near, she just pointed from the Market Square at it from a far, and claimed we wasn't because of service, meanwhile every other ghost tour in town has walked right up to it and the street is in the middle of Colonial Williamsburg with tons of people walking by.
The tour itself has some major issue and I wouldn't waste any time or money going until it is fixed. Read the other comments, they all say very similar things.
The guide however was very pleasant and knowledgeable and was an excellent guide. The places we did go she had really good knowledge and insight, so no issue with her. But the tour itself isn't structured correctly, seems to be inconsistent, and under delivers heavily on the pub crawl aspect.
Réponse de l'hôte
Nov 2024
Hi, Chris! Thank you for sharing your detailed feedback. We sincerely apologize that your experience didn’t meet your expectations, especially regarding the number of drink stops and the timing. We appreciate your suggestions for improvement, and it’s clear that more time at the drink locations and the inclusion of ghost stories would enhance the experience. We’re glad to hear that you found the guide pleasant and knowledgeable. Since you toured a couple of months ago, we hope these concerns have been addressed. If not, please reach out to
[email protected] with your booking information, and we’ll be happy to assist.