We purchased a six hour tour, for $75 each. We were put on a tour with a couple that paid $60 for a four hour tour. Our tour ended in 4.5 hours. I’ve reached out for a partial refund to refund us the extra $15 we paid for our shortened tour, and have been informed that because the tour was between 5-6 hours (which it wasn’t), we don’t qualify for a partial refund. This is absurd. If they didn’t have enough people for a six hour tour then they should’ve informed us and given us the option to purchase the four hour tour instead. However what’s NOT okay is to group us with the four hour tour people and then not give us a refund. We didn’t receive the services we paid for.