What an amazing experience. Liz was very knowledgeable and personable as was Kelly & Dave. They really care about the wildlife & their habitat and that truly was the best part. I could not have supported the excursion if they hadn't. I had read other reviews which noted this and that's why I was comfortable in selecting it. Thank you for a great afternoon. The sea cows were beautiful & amazing. Would highly recommend. Remember - these are free swimming, so they do not have control of what you will see. We will be back. Thank you! Dan, Stacy, Susan & Jenna