I would choose a different operator if not for the diving shop they took us to. American Pro Diving's Phil Eledge was our instructor on the meet the manatee swim. He was patient, courteous and I definitely recommend his place for diving adventures. The Gray line bus tour was a disappointment to say the least..its supposed to be a 10-12 hour day trip that includes breakfast, lunch. But 2 people in my group including myself didnt get breakfast- reason was that they ran out of supplies!! No apology nothing! The driver was quiet and grumpy all along the way. We spent 2 hours for the swim with manatee 1.5 hours in water, half hour to change into swimwear and watch the instruction videos etc , 2 hours or so in the State park. Thats it. Rest was all commute and picking/dropping people. I don't think they behaved courteously with international travelers on top of that!
I went on another trip with Dolphin tours and they were definitely better than this ! I won't be back to this group !
Our guide was informative and really wanted us to have a good experience. Despite it not being manatee season, we were able to find a few manatees including a mom and her calf.