Jay readily answered any questions or concerns quickly. Original meet time was 8 am, which would have been difficult from the west entrance 1 and 1/2 hours away.
Due to the crowds Jay had us meet at 10 am which worked out well.
Perfect weather, bikes were sturdy and stable. Jay had plenty of stories and information about the park, the environmental changes and animals.
This was for me the best part of our 4 national park visits this June. You get to see parts of the park only accessible to hikers or horses. Highly recommend Jay and his company for couples or families with kids.