First, the tour itself was amazing. Our guide, Lonnie, was top notch. I will recommend this to EVERYONE I know heading in this direction. We didn't realize how physical some of the little climbs would be, and Lonnie took us through each one step-by-step. We were amazed at what we saw and what we didn't know we could do.
Second, the tour contacts were great. We had an unexpected issue getting there on time, and they really worked with us to make things happen. They went above and beyond.
Third, just a couple of things you should know. If you are travelling THROUGH Zion to get there, understand that your GPS will likely give you arrival time in based on your current cell tower, NOT the time zone of your destination. So as you move through NV, AZ, & UT, all of the times can bounce around. Also, there is ZERO cell availability within Zion Park.