We were doing the hike with our 7 yr old who loves hiking and so we chose the Crimson Canyon hike that was recommended as 4yrs and above.
But to our utter shock, the level of this hike wasnt accurately reflected in this recommended age and we had to withdraw after 15 mins of hiking due to very high rocks that had to be climbed without help. The guide continued with the rest of the group that were adults only.
When they returned folks from the group told us definitely it wasnt for kids as young and as adults they were comparing it to the very strenous hikes in their experience.
Overall, we felt duped since it was recommeded 4yrs and above and found out the hard way that it wasnt.
No, they didnt offer us a refund nor an apology instead affirmed that their age recommendation was correct.