Our pilot was super friendly and charming. He's a retired airline pilot, so you know he's got tens of thousands of flight hours experience, so safety is not a worry here. I happened to be traveling by myself, so i got "lucky" and got the copilot seat up front, which afforded not only views out the side but the front as well. Was pretty cool. Totally worth the price. The entire staff were very laid back and chill, as you should expect in Hawaii.