Fantastic experience. I have been to the everglades previously but this was a first for my father, niece, and nephew (76, 14, and 12) I was called the previous day and was asked to come in the afternoon instead of the morning, which was great because we could sleep in. We were picked up at our Ft Lauderdale resort and our shuttle driver made sure we were taken care of the entire time. He even found us in the gift shop to hand us our group/family photo with the baby gator. Really great guide that got us a very memorable encounter with alligators on our boat ride. We are all still talking about it.