We arrived 5 minutes before the start of the tour after walking 1.5 miles from our rental and asked if there was a restroom we could use prior to starting the tour. The two ladies checking everyone in very rudely looked at us and said "Our bathroom isn't open to the public". Were were like, "Umm, okay, we are about to walk for an hour and a half, is there anywhere we can stop along the way for a bathroom." Yet again they rudely replied that we would not be able to leave the group when we started, then told us we could walk to a nearby hotel to use the restroom but that the tour operator would not wait for us to return. We walked as quickly as possible to the hotel to use the facilities and upon our return noticed the tour at some steps down from the store. As soon as we arrived, the tour operator proceeded to embarrass us by announcing, "Ok, now that everyone is back from the bathroom (in a snarky tone), let's get started late." If we hadn't been with a large group, I would have left right then and there. We proceeded with the tour, but I have to tell you - read the 1 star reviews. This was THE most BORING tour I have ever been on in my life. We had several people that had been on ghost tours in other cities and we literally were all looking at each other in that first 15 minutes like, "Is this really happening??" The tour operator had no personality whatsoever and was clearly just reciting a script. We tried making conversation as we walked to the next place to maybe help her feel more comfortable, so perhaps she wouldn't be nervous and do a better job, but this seemed to just make things worse. She couldn't answer questions about the city or the sites. 5 minutes into the next story, our group decided we had enough and politely informed the operator we were going to leave. We left 40 minutes before the end of the tour. Save your money and time by skipping this one. If you do book - be sure to use the bathroom somewhere else before you arrive (which they should tell you when you book).