Tour guide was Eric who was very knowledgeable and friendly, however, 30 minutes after picking up most of us he turned back to Phoenix to pickup two people he missed, so it seemed we had at least 50-60 minutes less for what other reviewers indicated they had opportunities to do on their tours to the same locations, ie actually stop to have lunch/drink vs our tour at a gas/potty break grabbing lunch to go at the McDonald’s, Subway or the gas station food and eating in the van. Unfortunately it was raining at the Grand Canyon so could not even get into the bathroom or a table for even a drink or hot cocoa at the restaurant at the second stop we made there before heading back to Phoenix..
Stop in Sedona was only at a park for pictures of Red Rocks not in the town itself; drove through Oak Creek Canyon. Each gift shop is different at the Grand Canyon so if you see something you want, get it then. Beautiful areas & would likely visit & stay in that northern Arizona area if had opportunity in the future.
Réponse de l'hôte
Sep 2022
Thank you for taking the time to review this tour. Unfortunately, on an extremely rare occurrence, your guide did make a mistake when picking up his guests. He went back to pick up the ones he missed. We were sold out the next few days and unable to offer the missed guests another day. We would hope that those already in the van would be understanding so everyone would be able to see the Grand Canyon. Lunch was cut short so there would be more viewing time at the Grand Canyon. Our Sedona stop is always a brief stop for pictures. He stopped at Bell Rock for enough pictures so most everyone was happy. We will discuss this tour in our office to see if there was anything else we could have done that day. We always strive for excellence in our tours.