I booked this tour with a helicopter flight with Papillon. The helicopter part was really amazing, but I think that the hummer tour doesn't bring the added value I would have expected as we are driven to the main view points, that you can access yourself. The positive point was the guide, he gave us a lot of information and he was really nice and professional. He took even a little more time than forecasted. So I give a 3 for him. I didn't like the hummer and at the end I was sick as it was stinky with gas emissions, I even got an awful headache with this smell. I don't understand why men are interested in these big machines, it is stinky, noisy and it pollutes a lot... it must be a boy thing... I wonder why there is no more ecological solutions to visit the Grand Canyon, like electrical cars or buses...
Réponse de l'hôte
Aug 2018
Thank you for taking time to post a review, we sincerely appreciate your feedback. It is important for us to hear from our guests as we continually strive to provide the best possible service and tour experience. We apologize that the tour didn't meet your expectations. Our guides are trained to share their vast knowledge of the Grand Canyon and surrounding area while providing a fun and safe ground tour experience. While it is true that the park is available for anyone to enjoy, we pride our business on showing our customers the best views of the Canyon, expertly navigating the park to avoid crowds during peak times, all while guests enjoy the comfort of our specially-designed Hummer vehicles. We feel badly that this wasn't your experience. Please reach out to our terminal manager Stoney if you'd like to share any specific feedback or if there's anything he can do to assist you. He can be reached by email at
[email protected].
Respectfully,
Marci B. and the Buck Wild management team